PO Box 3596, Clearwater, FL 33767
(800) 613-4944 (727) 466-0772 Fax (727) 466-0769
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Collection methods can vary significantly depending on a host of factors. Upon receipt of placements, ACS will send you an acknowledgement to review for errors and/or omissions. At this time the debtor is also notified by ACS, that the account has been turned over for collection and that the debtor has the right to dispute the status of the account. This correspondence, on ACS letterhead, will send a message that you are serious about collecting money that is due you. After this disclosure letter is sent to the debtor, if unpaid, regular collection efforts begin.
A collector is now assigned to obtain viable and current phone numbers, addresses and other information. At this time, the delinquent account placed with ACS is made a part of the debtor's credit report through our access to TransUnion and Experian credit bureaus. Depending upon the response from the debtor, a variety of measures can be taken such as, formal payment agreements, skip tracing, recommendation for litigation of collection!
Our goal upon receiving your accounts receivable placements is attempting to contact the debtor including those who can no longer be reached at the address or phone number given. Further, due to debtor relocation or skip we locate the debtor using our forwarding network of over 3800 member collection agencies in the American Collectors Association roster. Our ultimate goal is to provide you with a quick resolution to your collection problem.